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Refund/Return Policy

Refund/Return Policy

 

Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website, or other retail outlets. This includes weather related events. Please check local weather conditions prior to planning your visit.

 

Unprocessed Season Passes (those still in e-ticket or voucher form which have not been exchanged for an ID card) may be transferred to another individual.  All Season Passes, processed or unprocessed, expire without value at the end of the season.